A Troubleshooting Guide
Your Kickr Bike’s shifters are not working properly, and you’re frustrated. You can’t seem to get them to shift gears, and you’re worried that you’re going to have to take your bike to the shop. But don’t worry, you can probably fix this yourself. In this guide, I’ll walk you through the steps of troubleshooting your Kickr Bike shifters so that you can get back to riding in no time.
Why Kickr Bike Shifters Not Working
Cable Derailleur Not Adjusted Properly
The most common reason for Kickr bike shifters not working is that the cable derailleur is not adjusted properly. This can happen if the cable is too tight or too loose, or if the derailleur is not aligned correctly.
To check if the cable is adjusted properly, you can follow these steps:
1. Shift the bike into the smallest gear on the front chainring and the largest gear on the rear cassette.
2. Look at the derailleur. The derailleur should be positioned so that the chain is just touching the inside of the largest gear on the cassette.
3. If the chain is not touching the inside of the largest gear, you need to adjust the cable tension.
To adjust the cable tension, you will need to loosen the cable clamp bolt on the derailleur. Then, use the barrel adjuster on the shifter to tighten or loosen the cable until the chain is just touching the inside of the largest gear on the cassette.
Once the cable is adjusted properly, you should be able to shift the bike through all of the gears smoothly.
Shifter Not Indexed Properly
Another common reason for Kickr bike shifters not working is that the shifter is not indexed properly. This can happen if the shifter is damaged or if the cable has stretched.
To check if the shifter is indexed properly, you can follow these steps:
1. Shift the bike into the smallest gear on the front chainring and the largest gear on the rear cassette.
2. Shift the shifter to the next gear on the front chainring. The chain should shift smoothly to the next gear on the cassette.
3. Repeat this process for each gear on the front chainring.
If the chain does not shift smoothly to the next gear, you need to index the shifter.
To index the shifter, you will need to loosen the lockring on the shifter. Then, use the barrel adjuster on the shifter to adjust the indexing until the chain shifts smoothly to the next gear.
Once the shifter is indexed properly, you should be able to shift the bike through all of the gears smoothly.
Cable or Housing Damaged
A damaged cable or housing can also cause Kickr bike shifters not to work properly. This can happen if the cable or housing is frayed, kinked, or damaged in any way.
To check if the cable or housing is damaged, you can follow these steps:
1. Inspect the cable and housing for any damage.
2. If you see any damage, you will need to replace the cable or housing.
To replace the cable or housing, you will need to remove the old cable and housing and install a new cable and housing.
Once the new cable and housing are installed, you should be able to shift the bike through all of the gears smoothly.
Derailleur Damaged
A damaged derailleur can also cause Kickr bike shifters not to work properly. This can happen if the derailleur is bent, damaged, or worn out.
To check if the derailleur is damaged, you can follow these steps:
1. Inspect the derailleur for any damage.
2. If you see any damage, you will need to replace the derailleur.
To replace the derailleur, you will need to remove the old derailleur and install a new derailleur.
Once the new derailleur is installed, you should be able to shift the bike through all of the gears smoothly.
How to Troubleshoot: Kickr Bike Shifters Not Working
Symptoms
There are a few different symptoms that you may experience if your Kickr bike shifters are not working properly. These include:
The shifters do not shift gears at all.
The shifters shift gears, but they do not shift smoothly.
The shifters shift gears to the wrong gear.
The shifters are difficult to operate.
Causes
There are a number of different things that could cause your Kickr bike shifters to not work properly. These include:
Dirty or damaged shifter cables:
The shifter cables are responsible for transmitting the rider’s input to the derailleur. If the cables are dirty or damaged, they may not be able to properly move the derailleur, which will prevent the bike from shifting gears.
A bent or damaged derailleur:
The derailleur is responsible for moving the chain from one gear to the next. If the derailleur is bent or damaged, it may not be able to properly move the chain, which will prevent the bike from shifting gears.
A misaligned derailleur hanger:
The derailleur hanger is a metal bracket that attaches the derailleur to the frame. If the derailleur hanger is misaligned, it may not be able to properly move the derailleur, which will prevent the bike from shifting gears.
A faulty shifter:
The shifters themselves could be faulty, which would prevent them from properly transmitting the rider’s input to the derailleur.
Troubleshooting
To troubleshoot the issue, you will need to first identify the cause of the problem. Here are a few steps to help you do that:
1. Inspect the shifter cables for damage:
Look for any fraying, kinks, or other damage. If you find any damage, replace the cables.
2. Inspect the derailleur for damage:
Look for any bends, cracks, or other damage. If you find any damage, replace the derailleur.3. Check the derailleur hanger alignment:
Use a ruler or other straight edge to check the alignment of the derailleur hanger. If the hanger is misaligned, you will need to adjust it.
4. Test the shifters:
Once you have ruled out any mechanical problems, test the shifters to see if they are working properly. Shift through the gears several times and make sure that the bike shifts smoothly and that the shifter is easy to operate.
How to Fix Kickr Bike Shifters Not Working
Once you have identified the cause of the problem, you can fix the issue by following these steps:
1. Replace the shifter cables:
If the shifter cables are damaged, you will need to replace them. To do this, follow the instructions in your bike’s owner’s manual.
2. Replace the derailleur:
If the derailleur is damaged, you will need to replace it. To do this, follow the instructions in your bike’s owner’s manual.3. Adjust the derailleur hanger alignment:
If the derailleur hanger is misaligned, you will need to adjust it. To do this, follow the instructions in your bike’s owner’s manual.
4. Adjust the shifter:
If the shifter is not working properly, you may need to adjust it. To do this, follow the instructions in your bike’s owner’s manual.
Conclusion
If your Kickr bike shifters are not working properly, you can troubleshoot the issue by following the steps in this article. If you are unable to fix the issue, you can take your bike to a qualified bike mechanic for assistance.
FAQs: Kickr Bike Shifters Not Working
Why are my Kickr bike shifters not working?
There are a few possible reasons why your Kickr bike shifters may not be working. Here are some of the most common causes:
The shifters are not properly connected to the bike: Make sure that the shifters are securely connected to the bike’s handlebars and that the cables are properly routed.
The shifters are not properly adjusted: The shifters may need to be adjusted to ensure that they are properly indexing the gears.
The shifters are damaged: If the shifters are damaged, they may need to be replaced.
The bike’s drivetrain is damaged: If the bike’s drivetrain is damaged, it may cause the shifters to malfunction.
How do I troubleshoot my Kickr bike shifters?
If your Kickr bike shifters are not working, here are a few things you can do to troubleshoot the problem:
1. Check the connections: Make sure that the shifters are securely connected to the bike and that the cables are properly routed.
2. Adjust the shifters: The shifters may need to be adjusted to ensure that they are properly indexing the gears.
3. Replace the shifters: If the shifters are damaged, they may need to be replaced.
4. Inspect the bike’s drivetrain: If the bike’s drivetrain is damaged, it may cause the shifters to malfunction.
How do I adjust my Kickr bike shifters?
To adjust your Kickr bike shifters, you will need to follow these steps:
1. Locate the barrel adjuster on the shifter: The barrel adjuster is a small, cylindrical knob located on the side of the shifter.
2. Turn the barrel adjuster clockwise to increase the tension on the cable: This will cause the shifter to index the gears more tightly.
3. Turn the barrel adjuster counterclockwise to decrease the tension on the cable: This will cause the shifter to index the gears more loosely.
How do I replace my Kickr bike shifters?
To replace your Kickr bike shifters, you will need to follow these steps:
1. Remove the old shifters: To do this, you will need to loosen the bolts that secure the shifters to the handlebars.
2. Install the new shifters: To do this, you will need to align the shifters with the handlebars and tighten the bolts that secure them in place.
3. Adjust the shifters: Once the new shifters are installed, you will need to adjust them to ensure that they are properly indexing the gears.
What should I do if my Kickr bike shifters are still not working?
If your Kickr bike shifters are still not working after you have tried troubleshooting them, you should contact Wahoo customer support for assistance.
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